Overview
This guide explains how to download observation files from your Seestar or ASIAIR device to your Mac. You'll use a VPN connection (WireGuard) to securely access the device's internal storage, then transfer FITS files (raw observation data) to your computer.
Note: This applies to equipment owners only. Rental customers should contact support for file retrieval.
Prerequisites
Install WireGuard
- Download and install WireGuard from https://www.wireguard.com/install/
-
Contact Starfront Support for:
- Your device's IP address
- Your WireGuard config file (usually in a .zip)
- Extract the config file to your Desktop or Downloads folder
- Open WireGuard, click "Add Tunnel", and select your config file
- Your config appears in the left panel. Click it, then click "Activate"
- You're now connected to your device's network
Access Your Files
Connect to your device's storage
- Open Finder
- Click "Go" in the menu bar
- Click "Connect to Server..."
- Enter
smb://YOUR_DEVICE_IP_ADDRESS(replace with your actual IP address from support) - Click the + icon to save this as a favorite for future use
- Click "Connect"
Find and download your files
Your device's storage opens in a new window. Navigate to your files:
- For Seestar: open the MyWorks folder
- Inside, find folders organized by target name (the object you observed)
- Look for folders ending in
_sub— these contain your actual observation files (FITS and JPG images) - Select the files you want and copy them to a folder on your Mac
Clean up
- Once the transfer completes, you can delete the data from your device if desired
- Disconnect your WireGuard connection in the WireGuard app
Need Help?
If you have trouble locating files or connecting, contact Starfront Support with your device type and any error messages.
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