Pier Camera Usage Policy – Starfront Observatories

Purpose

Starfront is committed to providing a secure and collaborative environment for all customers and staff. As our remote telescope network grows, it's essential to ensure that pier cameras are used responsibly and respectfully. This policy outlines the requirements and expectations for pier camera use at our facilities.

Hardware Requirements

To ensure privacy, safety, and system compatibility, pier cameras must meet the following specifications. Cameras with the following features cannot be installed:

Internet connectivity
IR lamp or infrared emitter
Pan/tilt/zoom capability
Microphone

We recommend planetary astronomy cameras as the ideal choice for pier installations—they're compact, reliable, and typically include a standard 1/4" female thread for easy mounting.

Authorized Use

Pier cameras are primarily intended for:

Telescope operation and monitoring
Observation and data collection
Maintenance and troubleshooting

Incidental personal or site documentation is permitted, provided it complies with all other aspects of this policy and does not compromise staff privacy.

Privacy and Respect

Pier cameras must not be used to record, photograph, or monitor Starfront staff, technicians, or visitors without their explicit consent. Staff privacy is a core value at Starfront, and any unauthorized surveillance is strictly prohibited.

Monitoring and Enforcement

Starfront does not actively monitor camera feeds or logs. However, we do review publicly shared content (forums, Discord, social media, etc.) when brought to our attention. If inappropriate images, videos, or discussions involving pier cameras are reported, we will investigate and take appropriate action.

Violations of this policy may result in:

Camera disconnection
Restrictions on remote access
Termination of services

Reporting Concerns

If you observe inappropriate pier camera use, please report it to our support team immediately via ticket or Discord. We take all reports seriously and will investigate promptly.

Getting Approval for Non-Standard Cameras

If your camera doesn't meet these specifications but you believe it's suitable for your application, please contact support for pre-approval before shipping. We're happy to review your specific use case.

Summary

This policy exists to protect everyone—our staff, our facilities, and your experience with Starfront. We appreciate your cooperation in maintaining a safe, respectful, and professional environment.